Indiana bankruptcy attorney Damon Newman had some experience under his belt, but after leaving a corporate position he was starting from scratch with his bankruptcy practice.  For many young lawyers starting out on their own, the start-up costs and overhead commitment can be daunting, but Newman’s practice illustrates how technology and outsourcing options eliminate—or at least alleviate—many of those concerns.

Newman set up shop just four months ago, and setting up shop was a surprisingly simple process.  Using Total Attorneys’ High Performance Marketing (HPM) to generate an initial client base, he turned to Bankruptcy Case Support (BSC) to assist with that new business and Virtual Receptionist to help field the calls.  Using established services like BCS and Virtual Receptionist not only saved on up-front costs and expenses like employee benefits, but also allowed him to jump right into practice without having to take time out to recruit and train employees to handle those issues.

With no staff, Newman is currently handling about 50 consumer bankruptcy cases.  While most of those cases have come to him through HPM, he’s already starting to get referrals from current clients.  Newman is quick to point out that it would be impossible for him to handle this volume of cases were it not for the assistance he receives from Bankruptcy Case Support.  He estimates that his total time investment in each bankruptcy case is approximately one hour, down from six to eight hours when he handles all of the administrative details himself.

Of course, some cases command more of his time and some clients have more legal questions or more complex issues, but that’s exactly where BCS comes in handy.  By taking the tedious work such as gathering documents, scheduling credit counseling and uploading certificates off of his plate, BCS makes it possible for Newman to focus his time on the issues that truly require his attention.
While Newman expected that outsourcing would help him to handle a high volume of cases without staff or fixed overhead, there has been one pleasant surprise.  He says that he’s received several compliments from clients specifically about BCS staff.  “I keep hearing that they’re very friendly and definitely know what they’re doing,” he reports.