Running a law firm is hard work. Getting paid shouldn't be.
  • Send quotes and create invoices
  • Track and bill for your time
  • Accept credit cards and check payments online

Payment Processing Frequently Asked Questions

What kinds of payment options are available to my firm through the Payment Processing Program?

Through the Total Attorneys' Payment Processing Solution, you can offer your clients a wide range of payment options that will benefit your office:

  • Credit Card and Debit Card Acceptance enables you to accept all major cards such as Visa®, Mastercard®, American Express® and Discover® in payments for legal services.
  • Check Solutions help accelerate your receivables with electronic check clearance in 72 hours.
  • Recurring Billing automatically secures payments from your clients based on a cycle that you determine.
  • Attorney Escrow Management allows you to secure escrow and trust funds in dedicated accounts.

Your Total Attorneys Payment Processing Solution allows you to accept payments online instead of a separate card terminal, and provides an online payment status page that gives you real time information for optimal account reconciliation.

What are the fees for a merchant account?

The fee structure for a Total Attorneys merchant account is as follows: The Monthly Fee for the TotalAttorneys.com Payment Processing features: $35.00 per firm account, per month.

  • No setup fee
  • No application fee
  • No activation fee
  • No monthly minimums
  • No batch fees
  • No annual fees
  • Discount rate quoted by a payment processing specialist
  • Transaction fees quoted by a payment processing specialist

Is there a service contract?

There is no service required, no set up fee and no cancellation fee.

How do I apply for a Total Attorneys merchant account?

Getting started is easy. Visit our secure, online, web-based form to start the merchant application process.

What kind of information do I need to provide for the application?

The information you will need to provide is very basic and will include your business name, address, Tax Identification Number (TIN), actual or projected dollar processing volume per month, and how long you have been operating. Additionally, if you already have a merchant account from another provider and would like to switch completely to the Total Attorneys merchant account, you will be asked for the previous three months of processing statements. In addition to the statements, a preprinted, voided check is required for both the trust and operating account to ensure funds are deposited to the correct account. If you do not have a preprinted check, a letter from your bank outlining account details including name on account, routing/account number, and verifying that the account is ACH-ready will be acceptable.

Do you need a credit check and/or my financials as part of the set up process?

Yes, credit checks are required by Visa and MasterCard and are necessary to determine if the business owners are financially sound. Additionally, if you plan to process over $50,000 in transactions per month and/or have an average transaction size of $2,500 or more, 1 year of complete CPA prepared/Audited financials may be required. In some cases, 2 years of the most recent CPA/Audited financials may be needed depending on credit of signer, years in business and projected volume levels. Capital Payments extends virtually unlimited lines of credit when a merchant account is set up. Financial stability is the most critical component of the approval process.

When do I receive notification that my account has been activated?

Once your application is submitted to a Payment Processing Specialist, it will be reviewed by the Underwriting department for approval. Once it has passed through underwriting, you will be notified that your merchant account application has been accepted. Your Total Attorneys Payment Processing features will be live and ready for use within 3-5 business days from the time of underwriting approval.

How do I receive my funds?

The funds from your transactions are deposited directly into the checking account you specify on your merchant application. Visa/MasterCard/Discover deposits will normally be deposited in 2 business days. American Express in 3-4 business days, and ACH transactions in 3-5 business days.

Who do I contact if I have technical or service-related questions on my account?

A Total Attorneys Payment Processing Specialist is available to answer all of your account-related questions at 877-700-4919, Monday through Friday, 9 am – 6 pm Central Time.

Who is Capital Payments?

At Total Attorneys we realize how critical processing payments accurately can be to your firm. That’s exactly why we selected Capital Payments to be our processing partner when we set out to build payment features into the TotalAttorneys.com platform. Capital Payments boasts an extensive team of specialists that have worked in the payments industry for over 25 years, and the company supports thousands of payment processing customers around the globe. Their commitment to customer service excellence, security and broad knowledge of new and emerging payment processing technology made them the perfect partner to help us deliver the new payment features to our clients.

Can I process checks I get in the mail through TotalAttorneys.com?

No, checks you receive in the mail from your clients should be deposited in your bank account as normal.

How do I as an attorney obtain proper authorization for an E-Check or ACH payment from my client?

As a service provider to your client, you must receive a written or electronic authorization from your client before processing E-Check (ACH) payments. This authorization can come in the form of:

  • A signed retainer or engagement agreement, with a section that outlines the use of E-Check or ACH payments for services rendered.
  • A discussion message inside of your TotalAttorneys.com account from the client authorizing the E-check (ACH) payment.
  • An email sent to the law firm from your client authorizing the E-Check (ACH) payment.