Connecticut Dismisses Ethics Complaint

In an unprecedented procedural move, a three-person panel of the Connecticut Statewide Grievance Committee today dismissed complaints against five Connecticut attorneys accused of violating the state’s Rules of Professional Conduct by subscribing to Total Attorneys’ group lawyer Internet-based advertising program. The Connecticut action was part of a campaign by a single Connecticut attorney, who filed complaints last spring against more than five hundred lawyers in 47 states. The complaints were dismissed after the close of Chief Disciplinary Counsel’s evidence, before the Respondents offered a defense to the charges.

To date, no state has found that the Total Attorneys model violates its Rules of Professional Conduct.

Total Attorneys President Kevin Chern, against whom the complainant originally requested criminal charges be filed, voiced appreciation for the consideration the Committee gave the issue. “We are celebrating the Committee’s decision and we are eager to see the text of the full decision,” Chern said.

About Total Attorneys

Total Attorneys ( is a managed service provider that helps small law firms and solo practitioners improve operations, save money and grow their businesses. Through the company’s Software-as-a-Service platform, it offers a broad range of evolving services tailored to the needs of small law firms, including legal process outsourcing, search engine marketing, a professional call center, CRM solutions and answering services. Founded in 2002, Total Attorneys has seen revenue grow more than 9,000 percent over the past five reporting years, and the company now has more than 1,100 law firm customers across the United States. This explosive growth led to its being ranked second on the 2009 Crain’s Chicago Fast Fifty list and being listed 219th on the 2009 Inc. 5000 list of fastest-growing private companies in the U.S.